Riide Review – How To Book A Taxi Ride?

Last Updated on February 16, 2021 by Snezana Grcak

What is Riide?

Riide Ltd came to be after large private car and taxi providers in the UK decided to develop a national taxi booking app. The main goal was to make taxi transfers around the city seamless and hassle-free. Riide has partner firms across the world and allows you to book a taxi cab in the United Kingdom, Ireland, several cities on the East Coast of the US, and Saskatoon in Canada. The app is available on Android, IOS, and Windows mobile/desktop. 

What Does Riide Offer?

Taxi cabs have always been a popular transportation option due to their promptness and door-to-door service. However, in major cities, grabbing a taxi can be stressful. To make this process simpler, Riide offers its phone app that enables you to find and book a taxi ride in three easy steps. If you haven’t used Riide before, our guide/Riide review will provide you with all the relevant details, explanations, and tips.

How Does It Work?

The first thing you need to do is download the app — find it on Apple Store, Google Play, or Microsoft Store. Then, the app requires your phone number, name, e-mail address, and password to create your account. This process literally takes a couple of minutes, and then you can search for a taxi. This is what you’ll see:

The blue pins are the popular taxi stops in the city, while the green one shows your pick-up location. To choose your pick-up spot, you can pick one of the blue pins, move the green pin, or type in the address. Click “Search destination” to enter your drop-off location. For example, if you search for a ride from Piccadilly Train Station to Manchester Airport, this is what you’ll get:

As you can see, Riide will provide you with the approximate taxi fare and allow you to choose whether you want to pay in cash or via credit card. You can leave “any” type of vehicle or pick one of the following: 4-seater, 6-seater, or 8-seater. (Airport passengers who need a transfer to or from MAN Airport can check out a Manchester Airport Shuttle or private car service to compare the prices before booking.)

After choosing the vehicle type, you may book a ride now or pre-book it for some other day. If you want to arrange a ride for another day, enter a date and time and click “Prebook”. To book a ride now, simply click the “Confirm Booking” button. Your ride will be reserved, and you’ll get a confirmation e-mail straight away. It will contain transfer information and a phone number.

How is Riide Different From Uber or Lyft?

The first difference is that Riide follows National and Provincial laws and regulations for vehicles for hire, which allows safer rides for Riide users and fair fares for drivers. Additionally, Riide doesn’t have peak time rates; so, whether you arrange a ride on a Tuesday morning or New Year’s Eve, the rate will be the same. You may want to read more about Uber and Lyft before you choose the right ride for you.

How to Change or Cancel My Riide Booking?

Whether you want to change or cancel your transfer, you can easily do it on your app. The upper right corner has a button that leads to your profile. Click on it, then go to “Bookings” and choose your ride from the “Active” or “Pre-Booked” list. Choose “Update” if you want to change it or “Cancel” if you don’t need a ride at all. In case you cancel your reservation, you will also get an e-mail with a confirmation.

Riide Customer Service

When it comes to customer support, we believe that this is Riide’s weak spot. There’s no phone number for inquiries, except for Riide in Saskatoon that you can reach by calling 1-306-652-2222. If you require assistance before/during booking, visit Riide and scroll down to the bottom of the page, where you can find and fill out the contact form. Enter your name, e-mail, and message to send, and wait for an answer from the Riide team. On the other hand, if you’ve already booked a ride, look for your Riide confirmation e-mail, where you can find the phone number of your taxi provider.

Riide Reviews

The best way to check if the Riide app and its services are reliable and safe is by reading its reviews. Since the apps are constantly updating and changing, we decided to check out the reviews from the beginning of 2020. Experiences and opinions are mixed. Overall, customers who used Riide services in the past year or so were satisfied with their rides. Also, the drivers were kind and polite. However, a number of passengers had issues with the app; they couldn’t book a ride, locate drivers, or update their rides. So, even though the concept is good, the app still needs some work. Check out some of the latest Riide reviews:

Overall Experience

In general, Riide does make booking a taxi ride simple and quick, but the app may cause some problems. When it comes to the prices, they vary based on the city and country, but you can always find out the estimated rate for your trip before booking, which is great. Our suggestion is that you should definitely try it out; search for a taxi cab a bit earlier than you need it and see for yourself how it works.

In case you cannot locate a taxi cab, and you need an airport shuttle ride as soon as possible, Shuttle Fare is there for you! We offer plenty of useful information on airport shuttles, private transfers, taxis, and bus services across the world. Be sure to check us out to get an immediate quote and reserve a ride in no time!