Is CheckMyBus Legit?

Last Updated on June 28, 2021 by Snezana Grcak

Planning a trip and wondering if CheckMyBus is a reliable platform for finding tickets? Shuttle Fare will provide the answers to all your questions! Dive into our in-depth guide to learn how to use the CheckMyBus platform or app and discover the experiences of its previous users. We’ll take you through the process and help you have a stress-free journey!

What Is CheckMyBus?

CheckMyBus offers information on cheap bus tickets and transportation companies in over 80 countries. Its search engine is available in dozen languages and allows passengers to compare many bus providers to find the most affordable transfer. The price comparison platform also provides travel tips and other useful information. You can use it to compare and reserve a bus ticket using any web browser or the CheckMyBus phone app. 

Here’s a list of some bus providers you can find on CheckMyBus:

OurBusBestBusTornado BusGO Buses
RedCoachPeter Pan BusMegabusEl Expreso
VamooseJefferson LinesTripperBusExpress Arrow

How Does It Work?

The process seems to be painless, just like on other similar platforms, such as Busbud and Wanderu. The website takes you straight to the booking form, but—before you look for bus transfers—you may change your language or currency in the upper right corner. Here’s how the CheckMyBus home page looks like:

Enter the departure city, destination, and date. Select a return trip date if necessary and choose the number of passengers before you tap Find now. CheckMyBus will then provide you with an extensive list of all bus departures available on the day of your trip. In addition to bus transfers, the platform offers trains and flights—you can turn off these options if you don’t need them. We looked into transfers from Boston to New York, and here’s only a part of the CheckMyBus’ list:

The platform gives you all the relevant details—pick-up and drop-off points, travel times, bus stops, bus amenities, and ticket prices. After you find what works for you, click on View Deal, and CheckMyBus will transfer you to the official bus provider’s website. Then, depending on which company you choose, follow the listed instructions to make an online reservation.

How To Change or Cancel Your Reservation

If your plan changes, and you wish to cancel or change your reservation, you have to contact the official bus company. Since you don’t book tickets directly on CheckMyBus, the platform cannot help you change reservations. 

CheckMyBus Phone App

CheckMyBus is available on both Google Play and App Store free of charge! The process is the same as on the website, and the app has all the helpful features. Search through the list and use filters to find what you’re looking for effortlessly. The app allows you to get the best deal in a few clicks at any location.

How To Reach Out To CheckMyBus Customer Support

If you wish to contact CheckMyBus Customer Service, there are two ways to do it. The first one is a bit complex—go to the Support page, choose the topic of your question, go through the FAQs, and leave a comment at the bottom. The Customer Support team will provide an answer within a couple of days. Alternatively, send an email at [email protected] directly and wait for the response.

CheckMyBus Reviews

We searched for CheckMyBus customer reviews to make sure the platform is legit and safe. According to Google Play and App Store, CheckMyBus users are mostly satisfied with it, and its overall rating is around 4 out of 5 stars. Negative comments are mostly related to app bugs or customers’ unawareness of the platform’s services. For instance, several users complained about CheckMyBus sending them to other websites, but that’s exactly what it’s supposed to do. You use it to see all transportation options and compare the prices but book your ticket on the official bus provider’s website. If you’re looking for a metasearch engine that allows you to reserve a ticket right through it, learn how to use GetByBus!


CheckMyBus is a reliable search engine that helps you plan your journey and reduce your expenses! It’s a price comparison tool that lets you find (but not book) the cheapest bus ticket. When you find what works for you, CheckMyBus will redirect you to the official bus company’s booking page. So, it doesn’t help you make reservations, but it assists you in getting the most affordable transfer to your destination! 

Shuttle Fare offers detailed transportation guides, information on bus companies, and money-saving tips. Check us out whenever you need a reliable transfer to travel safely and affordably!