CARNGO Review: Is This the Service for You?

Last Updated on April 3, 2022 by Snezana Grcak

Various online platforms and services seek to help travelers find an affordable rental car deal—how to know which are reliable? Shuttle Fare is here to provide the answer! Our CARNGO review will take you through the renting process, explain the cancellation policy, and offer contact details. In the concluding paragraph, we’ll also give you a sum up of CARNGO car rental reviews with a few pros and cons. Use the info and tips to create a clever travel plan and find a safe, clean, and reliable car rental!


CARNGO assists travelers in finding the best rental car deals from top providers almost anywhere in the world! Its deals include offers from major car rental companies, such as Avis, Dollar, Sixt, Budget, Thrifty, Fox, and Payless. The CARNGO team compares car rental offers every day and provides up-to-date information on the lowest-priced rentals. 

When it comes to age requirements, most car rental agencies offer their cars to drivers aged 25 to 65. However, individuals younger than 25 but older than 20 can book a vehicle for an extra $15-20 daily fee.

How To Compare Worldwide Car Rental Deals

The process of renting a car is straightforward and takes just a few minutes of your time. Access the home page or download the app from Google Play or App Store and take the following steps.

  1. Enter the location, pick-up and drop-off dates, and your age.
  2. Select the vehicle that fits your needs and budget.
  3. Double-check all the details.
  4. Add rental car damage protection for approximately $11 per day.
  5. Continue and enter personal info to complete your booking.

To show you what it looks like, we went through CARNGO Tampa Airport deals and selected a random vehicle for up to five people. You can see the price, additional fees, insurance coverage, and other details in the following picture.

CARNGO Booking Process
CARNGO Booking Process

After making a rental car reservation, you’ll get the booking confirmation email within 48 hours. To view your booking on the website, log in and check the Manage Booking section.

Picking Up Your Rental Car

Each rental car provider requires specific documentation, which you must present at the counter before picking up your vehicle. The following is usually necessary for most car rentals:

  • An original copy of the driver’s license valid for at least one year;
  • Additional identity document;
  • A credit card with enough funds;
  • A digital car rental voucher.

Check your booking voucher to see if there are additional requirements.

CARNGO Cancellation Policy

If your plans change, alter or cancel your reservation in a couple of minutes! According to the CARNGO cancellation policy, you will receive a full refund as long as you cancel your booking more than 24 hours before the scheduled time. To make the cancellation, take the following steps.

  1. Find the confirmation email you received upon booking.
  2. Locate the number of your voucher.
  3. Use the cancellation feature.

For additional info or help, find the phone number for assistance below.

CARNGO Customer Service

Whether you have any issues or require additional information, reaching out to the CARNGO support team should be easy! Customer Service representatives are available around the clock to provide assistance—contact them via email or CARNGO phone number for U.S. users.

The number is toll-free, so you can place the call at no charge, just like customers from Canada. For additional info on car rental, Ottawa residents may call 647-931-5621.

Top Alternatives to CARNGO

Rental car prices often vary, and the best way to find the most affordable one is by comparing several providers’ offers. So, before you make a reservation, check out a few other car rental platforms to find a reasonable rental rate and ensure the best deal! 

For instance, Car Rental Savers and AutoSlash can provide you with top deals, while the following links offer helpful info on car-sharing services.

Bottom Line: Is CARNGO Legit?

We looked into CARNGO reviews on various platforms and social media, and opinions are mixed. While app reviews are excellent on both stores, other platforms offer a variety of comments. The location seems to play a significant role—for instance, CARNGO users from Illinois are mostly dissatisfied with the car rental service. However, other reviews are generally positive, and customers love the vast selection of car rental locations and vehicles.

Since the majority of poor reviews were written by airport passengers, we suggest that you find an alternative on Shuttle Fare. We offer 15% OFF promo codes for car rental companies like Avis, Alamo, Dollar, and Budget!